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    Greg Corwin

    Greg is the product marketer for ULTATEL. He develops and markets products that help people do their best work, and enables the businesses they work for grow their revenue.
    business person looking for the best email alternatives
    Productivity

    The 6 Best Email Alternatives for Better Business Communication 

    Learn about the email alternatives that would be suitable for business communication while remaining secure.

    Greg Corwin, 1 year ago 0 6 min read  
    What is ISDN - featured image
    Unified Communications

    What is Integrated Digital Service Network (ISDN)? 

    While ISDN systems were the go-to phone systems for many years, now is the time to replace them and consider alternatives. Read here why.

    Greg Corwin, 1 year ago 0 9 min read  
    businessman checking how to call us from uk
    Unified Communications

    How To Call US From the UK 

    Learn how to call the USA from the UK through a landline or a mobile phone.

    Greg Corwin, 1 year ago 0 5 min read  
    fax machine history featured image
    Unified Communications

    A Brief History of Fax Machine 

    Learn about the fax machine history and the early fax machines created, by whom, and its progression over the years.

    Greg Corwin, 1 year ago 0 6 min read  
    illustration of an agent using call parking to improve customer experience
    Unified Communications

    What is Call Parking? Benefits and How to Use It 

    Find out all about call parking, its benefits, features, and how it can be used on a phone system.

    Greg Corwin, 1 year ago 0 6 min read  
    Solutions

    How to Receive and Send Fax with an iPhone or iPad? 

    Learn about all the available apps to send and receive a fax message using an iPhone or iPad. This includes their features and price range.

    Greg Corwin, 1 year ago 0 5 min read  
    illustration of 247 customer service support
    Customer Experience

    The Definitive Guide to 24/7 Customer Service for Your Business 

    Learn all about providing 24/7 customer service and how they benefit your business and increase retention rates.

    Greg Corwin, 1 year ago, Last Updated May 24th, 2022 0 9 min read  
    call center manager setting call center quality assurance for agents to know exactly what they are expected to do
    Unified Communications

    What is Quality Assurance For Call Centers? 

    Know all about call center quality assurance, how it benefits the organization, and the frameworks to achieve it.

    Greg Corwin, 1 year ago 0 9 min read  
    call center agents using call queuing to enhance the overall customer experience
    Unified Communications

    What Is Call Queuing and How Does It Work? 

    Call queueing can significantly improve your customer experience. Find out what it is and how to make it work for you with this article by ULTATEL.

    Greg Corwin, 1 year ago 0 8 min read  
    customer service agents using call handling services
    Unified Communications

    What is Call Handling? The Complete Guide 

    Get all the information about call handling services and how it works. Learn how inbound and outbound calls function and their benefits.

    Greg Corwin, 1 year ago 0 10 min read  
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