The 6 Best Email Alternatives for Better Business Communication
Learn about the email alternatives that would be suitable for business communication while remaining secure.
What is Integrated Digital Service Network (ISDN)?
While ISDN systems were the go-to phone systems for many years, now is the time to replace them and consider alternatives. Read here why.
How To Call US From the UK
Learn how to call the USA from the UK through a landline or a mobile phone.
A Brief History of Fax Machine
Learn about the fax machine history and the early fax machines created, by whom, and its progression over the years.
What is Call Parking? Benefits and How to Use It
Find out all about call parking, its benefits, features, and how it can be used on a phone system.
How to Receive and Send Fax with an iPhone or iPad?
Learn about all the available apps to send and receive a fax message using an iPhone or iPad. This includes their features and price range.
The Definitive Guide to 24/7 Customer Service for Your Business
Learn all about providing 24/7 customer service and how they benefit your business and increase retention rates.
What is Quality Assurance For Call Centers?
Know all about call center quality assurance, how it benefits the organization, and the frameworks to achieve it.
What Is Call Queuing and How Does It Work?
Call queueing can significantly improve your customer experience. Find out what it is and how to make it work for you with this article by ULTATEL.
What is Call Handling? The Complete Guide
Get all the information about call handling services and how it works. Learn how inbound and outbound calls function and their benefits.