Using Call Center Analytics To Improve Customer Experience
Call center analytics is an important component of the overall customer experience. Learn more about it and why it matters by reading this article.
5 Best Practices for Effective Call Center Quality Monitoring
Discover the 5 best practices for effective call center quality monitoring and how that will make your business thrive.
How to Share Screen (Zoom, Teams, Facetime, and Google Meet)
Want to know how to share screen on Zoom, Teams, Facetime, and Google Meet? Here’s a step-by-step guide.
7 Ways Small Business Save Money with Cloud Communications
If you are a small business you can save money by switching to cloud communications. Check out seven ways to reduce costs with cloud-based phone systems.