What is CPaaS? Communications Platform as a Service Explained
CPaaS (Communications Platform as a Service) can enhance your customer communication channels. Here, you will find everything you need to know about it.
What are VoIP Codecs and How They Affect Call Quality?
Are you looking for the best codec for your VoIP phone system? Find out here about all the types of VoIP codecs and the suitable ones for your business.
What is VoIP QoS, and How Can It Improve Call Audio Quality?
Quality of Service (QoS) helps you monitor and optimize your call traffic by assessing several indicators. Learn how to improve your VoIP phone with QoS.
Microsoft Teams Integration with ULTATEL’s VoIP Platform
With the accelerated switch to remote working, partially caused by the COVID-19 pandemic, the need for an efficient and powerful communication tool became more urgent. Businesses of all industries, especially those with a significant online presence, can embrace the new normal and look for tools…
Salesforce Integration with ULTATEL’s Cloud Phone
It’s time to connect Salesforce to your phone system with ULTATEL. Are you tired of working without significant productivity or failing to meet your marketing goals? Have you tried different strategies to improve your sales operations without result? Do you wish to multitask at any…
What Is a DID Number (Direct Inward Dialing)?
Do you remember the good old days where you had to listen to annoying music for ages while waiting for a receptionist to put you through to the right person? Or those times when you had to enter numbers, hashes, and who knows what else…
What is a Cloud Based Phone System?
Gone are the days of bulky hardware and clunky cables. Instead, an increasing number of businesses are switching to cloud-based phone systems, shredding operation costs in the process. Cloud-based phone systems have completely taken the virtual business space by storm. If you’re unfamiliar with them,…