How To Reduce Digital Distractions (10 Tips)
Are you the type of person who is always on their phone, checking their emails, and can’t live a day without not acting on that impulse? We all are. We all get distracted. It’s easy to stop what you’re doing for a few minutes to…
10 Tips on How to Handle Difficult Customers
Difficult customers can be a pain, especially if you don’t know how to deal with them. Learn how to handle difficult customers using these 10 tips.
Response Bias: Definition, Types, Examples, and How to Avoid It
Learn about response bias, the types, examples, and how to avoid them for customer satisfaction.
Survey Fatigue: What is It and How to Prevent It?
Survey fatigue can have a severe impact on the feedback you can gather from customer surveys. Read here to learn why that is and how to prevent it.
10 Effective Ways to Improve Company Culture
Strong company culture is one of the pillars of any successful company. Read here to learn how to improve company culture in your company.
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What is a POTS Line (Plain Old Telephone Service)?￼
Find out what a POTS line is, how it compares to VoIP, and the implications of using one for your business communications.