What is Contact Center as a Service (CCaaS)?

CCaaS is a cloud-based subscription service that provides communication tools to contact centers. Here, you will find all you need to know about it.


How and Why to Implement an Auto-Attendant on Your Phone System

An auto-attendant system helps you interact with customers more efficiently. This article shows you how they can help you improve customer service.


12 Professional Business Voicemail Greeting Examples

Voicemail greetings might be the first impression potential clients will have of your business. Read below for 12 different examples of voicemail greetings.

Business Communications

What is a SIP Proxy Server and How Does It Work?

Are you wondering what a SIP proxy server is and exactly how it works? In this short blog post, we will go over everything that you need to know.


VoIP FAQs: 20 Questions and Answers About VoIP

Looking to boost your business using VoIP? Check out our answers to some of the most popular VoIP FAQs.