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6 min read

What is Jitter? Causes, Types, and How to Reduce It

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Nov 8, 2021
4 min read

What is a SIP Phone?

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Nov 5, 2021
5 min read

PSTN: The Definitive Guide to Understand Public Switched Telephone Networks

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Nov 3, 2021
4 min read

What Is Average Handle Time and How Can You Reduce It?

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Oct 25, 2021
5 min read

What is Contact Center as a Service (CCaaS)?

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Oct 13, 2021
4 min read

How and Why to Implement an Auto-Attendant on Your Phone System

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Oct 11, 2021
7 min read

Hosted Phone System: Features, Advantages, and Top Providers 

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Sep 17, 2021
6 min read

What is SIP ALG and Why VoIP Users Should Disable It?

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Sep 10, 2021
6 min read

What is Interactive Voice Response (IVR)?

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Aug 9, 2021
5 min read

Virtual Phone System: Definition, Advantages, and Best Providers

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Jul 23, 2021
5 min read

What is IP PBX, and Why is It a Wise Option? 

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Jul 21, 2021
6 min read

What is Call Routing? Types, Benefits, and More

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Jul 19, 2021
7 min read

What is CPaaS? Communications Platform as a Service Guide

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Jul 9, 2021
3 min read

Microsoft Teams Integration with ULTATEL’s VoIP Platform

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Jun 30, 2021
4 min read

Zendesk Integration with ULTATEL’s Cloud Phone

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Jun 15, 2021
4 min read

Salesforce Integration with ULTATEL’s Cloud Phone

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Jun 9, 2021
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