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Greg Corwin

Greg is the product marketer for ULTATEL. He develops and markets products that help people do their best work, and enables the businesses they work for grow their revenue.

34 Posts
Unified Communications

UCaaS vs. CCaaS: What’s the Difference and Which One is Better?

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Jun 30, 2022
Work Culture

How to Build a Customer-Centric Culture

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Jun 29, 2022
Customer Experience

10 Must-Have Call Center Tools to Provide Exceptional Customer Service

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Jun 24, 2022
Work Culture

4 Types of Communication Styles in the Workplace

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Jun 22, 2022
VoIP

How Much Bandwidth Does VoIP Need for Quality Connections?

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Jun 17, 2022
Customer Experience

The Importance of Professionalism in Customer Service

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Jun 15, 2022
Business Insights

6 Essential Communication Channels for Your Business

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Jun 11, 2022
Customer Experience

10 Examples of Good Customer Service in 2022

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Jun 8, 2022
Customer Experience

20 Best Customer Service Tips to Deliver Great Customer Experience

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Jun 3, 2022
Unified Communications

Omnichannel vs. Multichannel: Understanding the Difference

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Jun 1, 2022
Productivity

The 6 Best Email Alternatives for Better Business Communication

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May 26, 2022
Unified Communications

How To Call US From the UK

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May 19, 2022
Unified Communications

A Brief History of Fax Machine

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May 17, 2022
Solutions

How to Receive and Send Fax with an iPhone or iPad?

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May 11, 2022
Customer Experience

The Definitive Guide to 24/7 Customer Service for Your Business

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May 6, 2022
Unified Communications

What is Quality Assurance For Call Centers?

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May 5, 2022
Customer Experience

Using Call Center Analytics To Improve Customer Experience

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Apr 11, 2022
Customer Experience

5 Best Practices for Effective Call Center Quality Monitoring

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Apr 5, 2022
Unified Communications

The Complete Guide to Contact Center Outsourcing

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Apr 4, 2022
Unified Communications

What is a Contact Center?

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Apr 1, 2022
Customer Experience

How Social Media Improves Customer Experience

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Mar 31, 2022
Solutions

How to Share Screen (Zoom, Teams, Facetime, and Google Meet)

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Mar 29, 2022
VoIP

What is a VoIP Firewall and How Does it Work?

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Mar 28, 2022
Unified Communications

What Is a Hosted Contact Center?

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Mar 25, 2022
Unified Communications

7 Ways Small Business Save Money with Cloud Communications

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Mar 24, 2022
Unified Communications

What is an Omnichannel Contact Center?

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Mar 23, 2022
Unified Communications

What’s the Average Telephone Bill Per Month for Small Businesses?

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Mar 22, 2022
Business Insights

25 Important VoIP Statistics and Trends in 2022

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Mar 21, 2022
Unified Communications

What is a Virtual Call Center? A Complete Guide

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Mar 18, 2022
Unified Communications

What is Call Center Automation?

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Mar 17, 2022
Unified Communications

What is a Multichannel Contact Center?

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Mar 16, 2022
Unified Communications

10 Signs You Need to Upgrade Your Phone System

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Mar 15, 2022
VoIP

10 of the Best VoIP Routers for 2022

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Mar 14, 2022
Unified Communications

How Many Phone Lines Do You Need for Your Business?

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Mar 9, 2022