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    Greg Corwin

    Greg is the product marketer for ULTATEL. He develops and markets products that help people do their best work, and enables the businesses they work for grow their revenue.
    people sitting in the office talking about what is the differences between ucaas vs ccaas and which one is better
    Unified Communications

    UCaaS vs. CCaaS: What’s the Difference and Which One is Better? 

    UCaaS vs. CCaaS, which is best for your business? Read here to learn the difference between them and why you might need both.

    Greg Corwin, 7 months ago 0 6 min read  
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    Work Culture

    How to Build a Customer-Centric Culture 

    A customer-centric culture lets you build valuable, long-lasting relationships with your customers. Read here to learn how to build a customer-centric culture.

    Greg Corwin, 7 months ago 0 8 min read  
    call center agent using call center tools featured image
    Customer Experience

    10 Must-Have Call Center Tools to Provide Exceptional Customer Service 

    To provide exceptional customer service that makes customers come back for more, you need the right call center tools. Read here to learn what they are.

    Greg Corwin, 7 months ago 0 8 min read  
    woman in a business meeting talking about the 4 types of communication styles in the workplace
    Work Culture

    4 Types of Communication Styles in the Workplace 

    Discover the 4 most common styles of communication in the workplace, how to navigate each communication style and which of the four is best to possess.

    Greg Corwin, 7 months ago 0 7 min read  
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    VoIP

    How Much Bandwidth Does VoIP Need for Quality Connections? 

    To ensure you get the best call quality when using VoIP, you should ensure that you have enough bandwidth. Read here to find out how much you need.

    Greg Corwin, 8 months ago 0 6 min read  
    women talking about the importance of professionalism in customer service in the office
    Customer Experience

    The Importance of Professionalism in Customer Service 

    Professionalism is a core component of good customer service. Read here to learn more about the importance of professionalism in customer service.

    Greg Corwin, 8 months ago 0 8 min read  
    illustration of communication channels for your business
    Business Insights

    6 Essential Communication Channels for Your Business 

    Learn about communication channels and the ones that are essential for your business.

    Greg Corwin, 8 months ago 0 8 min read  
    featured image of an office for customer service example
    Customer Experience

    10 Examples of Good Customer Service in 2022 

    To succeed in a competitive market, you should offer stellar customer service. Read here, to see some examples of good customer service.

    Greg Corwin, 8 months ago 0 7 min read  
    20 Best Customer Service Tips to Deliver Great Customer Experience Featured Image
    Customer Experience

    20 Best Customer Service Tips to Deliver Great Customer Experience 

    The saying “The customer is always right” has never rung more true than today. Read here for customer service tips to improve your customer experience.

    Greg Corwin, 8 months ago 0 8 min read  
    Omnichannel vs. Multichannel Understanding the Difference Featured Image
    Unified Communications

    Omnichannel vs. Multichannel: Understanding the Difference 

    Today, we will compare omnichannel vs. multichannel marketing to help you figure out the best option for your company. Read on to learn more.

    Greg Corwin, 8 months ago 0 10 min read  
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